The Village sewer collection system consists of sewer laterals, manholes, gravity mains, force mains, and pump stations to discharge wastewater. The Sewer Division is responsible for maintaining the system to ensure proper gravity flow and efficient pumping. Additionally, the Division works to prevent stormwater from entering the system through inflow (from streets) and infiltration (through the ground), as both can reduce system capacity.
Most homes and buildings have two sewer cleanouts on the lateral line between the building and the gravity main. The cleanout closest to the house is the homeowner’s responsibility to maintain and use. Plumbers often access this cleanout to clear blockages reported by homeowners. The cleanout near the road is maintained by the Village and is usually located about three feet behind the curb, aligned with the sewer lateral from the house.
If you notice sewer backup discharging from the top of the cleanout, please contact the Sewer Division at 305.993.7391, email publicworks@balharbourfl.gov, or call 305.993.7360 after hours.
The Sewer Division discourages flushing “flushable” wipes because they do not break down in the sewer system. Disposing of oils down the drain is also discouraged, as these oils solidify over time and restrict sewer flow. Flushable wipes and grease buildup are the most common causes of sewer blockages within laterals.
Blockages located between the Village’s cleanout and the home are the homeowner’s responsibility. Typically, residents hire licensed plumbers to clear these blockages or to jet the pipe using high-pressure water cleaning.
If the location of a sewer blockage is unknown, residents may call 305.993.7391 or email publicworks@balharbourfl.gov during business hours, or call 305.993.7360 after hours.