The Communications Center is responsible for call taking, dispatching of police services, and general public information 24 hours a day, 7 days a week. Dispatchers will coordinate the deployment of necessary personnel and equipment, and monitor ongoing police activity to determine the need for additional resources.

Contact the Communications Center Non-emergency number: 305.866.5000

When should you call 9-1-1?

For all emergency matters, please dial 9-1-1

9-1-1 Emergency calls should be made only when a crime is in progress, a fire, a medical emergency or any other situation needing immediate attention. Please dial 305.866.5000 for all non-emergency police related matters. Utilizing the 9-1-1 system for non-emergencies could prevent someone with a legitimate emergency from getting immediate access to help.

Media Relations Department

Media Relations is responsible for organizing and disseminating information to the public. The unit acts as a Public Information Office, the liaison between the Police Department, news media agencies and the public.

Contact Media Relations
9:00 am – 5:00 pm Monday – Friday at 305.993.7402